Blackmagic Design Warranty and Extended Warranty Information
Blackmagic Design are delighted to announce that they are now offering the option to purchase a 3-year extended warranty for a select range of our products, providing additional peace of mind for your customers. This extended warranty is available for purchase within 2 months of the original product purchase date, ensuring that customers who wish to obtain extra protection can easily take advantage of this offer shortly after their purchase.
The Extended Warranty offers the same terms as the standard Limited Manufacturers Warranty, with the added benefit of an extended coverage period, providing additional value to customers investing in our products. This extension is in addition to the extra 1 year Blackmagic Design already offer to all EMEA authorised resellers on products with a standard 12 month warranty.
We believe this programme will be highly beneficial for both you and your customers, reinforcing the quality and reliability of Blackmagic Design products.
Extended Warranty Details
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The Extended Warranty must be purchased within 2 months of the original product purchase from Blackmagic Design.
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Extended Warranty is only available on select products. Please refer to the attached price list for eligible products and pricing.
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To purchase the Extended Warranty, you must send a purchase order with the list of serial numbers to extendedwarranty-emea@blackmagcidesign.com
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Upon verification of the serial numbers, Blackmagic Design will issue an invoice for payment.
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Once payment is received, the Extended Warranty will be activated. If an authorized reseller has credit terms with Blackmagic Design, the warranty will be triggered immediately, provided the reseller is within their credit terms.
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This warranty extension is in addition to the Terms and Conditions of Sale, notably clauses 34,35,36.
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Products listed with a standard 12 month warranty, automatically have 24 months as standard for authorised resellers. This means an Extended Warranty will extend the period to 5 years. Products with a standard 36 month warranty will be extended to 6 years with the purchase of an Extended Warranty.
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Any limited exclusions that have a shorter duration than the standard warranty will also be extended.
For a more detailed and thorough understanding of what is covered under standard product warranty, we kindly advise you to refer to the product manual. The manual provides a comprehensive breakdown of the specific terms and conditions, as well as a full explanation of what Blackmagic Design includes under its standard warranty, ensuring you are well-informed about the coverage of your product.
